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ReleaseTMS is looking for nice colleagues! Apply now

Vacancies at ReleaseTMS

Challenging and interesting job opportunities

Start or develop your career at ReleaseTMS

ReleaseTMS is a growing organization that is successful due to the high level and motivation of our employees and a strong team spirit.

You work at ReleaseTMS with nice colleagues in a positive atmosphere and with a lot of attention for development. Everyone has a lot of freedom to carry out responsibilities to the best of their ability.

For all vacancies, you are trained to do your job well and we regularly discuss how you want to develop. Your training and courses are tailored to this.

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Back office agent (32 / 40 uur)

You work in a team with which you have a lot of customer contact. You support each other and together you strive for the best result. A versatile and fun position in which you have a lot of customer contact and can develop yourself well.

Job requirements

  • For this position you need at least an MBO work and thinking level
  • Experience with MS Office is necessary and good knowledge of Excel is useful
  • Speaking and writing Dutch is preferred. If Dutch is not your native language, we expect you to speak and write English and it would be great for your further development if you work on developing your Dutch

Activities

  • You become the owner of requests that come in via mail, chat and from portals and handle them
  • You implement, solve or transfer them to one of our specialists (2nd line) in the team
  • You take care of the logistical handling of orders that you have accepted and that may come from colleagues
  • You manage stocks for our customers and place orders with suppliers and distributors
  • You administer in our own systems or in the systems of our customers
  • You support your colleagues where necessary and possible

Interested in this job? Contact us!

Support agent (24 / 32 uur)

As the first point of contact for customers, you have regular customer contact in Dutch and English. You enjoy helping people and working in a customer-oriented way is normal for you.

Job requirements

  • For this position you need at least an MBO work and thinking level
  • Experience with MS Office is necessary and good knowledge of Excel is useful
  • Speaking and writing good Dutch and English is a must

Activities

  • You have contact with customers and users by telephone who help you as much as possible directly
  • You become the owner of requests that come in via telephone, mail, chat and from portals and handle them
  • You implement, solve or transfer them to one of our specialists (2nd line) in the team
  • You take care of the logistics of orders that you have accepted and that cannot be handled by the back office
  • You manage stocks for our customers and place orders with suppliers and distributors
  • You administer in our own systems or in the systems of our customers and you contribute to reports
  • You support your colleagues where necessary and possible

Interested in this job? Contact us!

Customer agent (32 / 40 uur)

A responsible, versatile and fun position in which you work with your own group of customers on the optimal implementation of our services and a good result for the customer and ReleaseTMS.

Job requirements

  • You have HBO work and thinking level and a number of years of relevant work experience
  • As a discussion partner for your customers, knowledge of the telephony industry is included
  • Experience with MS Office is necessary and good knowledge of Excel is useful
  • Speaking and writing good Dutch and English is a must

Activities

  • Maintaining the relationship and contact with your customers
  • Setting up and maintaining the service setup at your customers and within ReleaseTMS
  • Where possible, you identify points for improvement and implement them with your team
  • Maintaining the relationship with your customers’ suppliers
  • Advising customers on possible improvements and savings
  • Assisting the support desk if they can’t come to an agreement with a customer of yours
  • Ensuring that the administration of your customers is in order
  • Managing and maintaining customer stocks
  • Periodically reporting to your customers and regularly discussing the reports

Interested in this job? Contact us!

ReleaseTMS  

info@releasetms.com

+31 (0)20 668 1818

© 2020 ReleaseTMS

ReleaseTMS  

info@releasetms.com

+31 (0)20 668 1818

© 2020 ReleaseTMS